How long does delivery take?

Orders are normally prepared within 24–48 hours after payment confirmation.

Estimated delivery times:

• European Union and Switzerland: 8–10 business days
• United Kingdom: 6–10 business days
• South Africa: 8–12 business days

Delivery times are estimates and may vary because of customs processing, local courier schedules, public holidays, or your delivery location.

How much does shipping cost?

Mireaxia offers free shipping on orders over €30.

For orders below this amount, the applicable shipping charge will be shown clearly during checkout before payment is completed.

Product prices include VAT where required by applicable regulations.

How can I follow my order?

Once your parcel has been dispatched, you will receive a shipping confirmation containing:

• Your tracking number
• A link to follow the shipment

You can also enter your order details on the Mireaxia Track Order page to view available delivery updates.

Which payment methods are accepted?

Available payment methods may include:

• Visa
• Mastercard
• American Express
  
• Apple Pay
• Google Pay
• Shop Pay

Payment availability may depend on your country, device, and the options displayed during checkout.

Transactions are processed securely through trusted payment providers. Mireaxia does not store complete payment card details.

Can an order be changed or cancelled?

Order changes and cancellations may only be possible before an order enters processing or is dispatched.

Once a parcel has already been shipped, it cannot normally be cancelled. You may request a return after delivery in accordance with the Mireaxia Return and Refund Policy.

What is the Mireaxia return policy?

Eligible purchases are covered by a 60-day satisfaction guarantee, calculated from the date the order is delivered.

Returned women’s tops must generally be:

• Unused and unworn
• Unwashed
• Free from marks, perfume, makeup, or damage
• In their original condition
• Returned with original packaging where applicable

Additional conditions or exclusions may apply depending on the product and reason for return.

How do I request a return?

To begin a return, submit a request through the return instructions provided on the Mireaxia Return and Refund Policy page.

You will generally need to provide:

• Your order number
• The product you wish to return
• The reason for your request

Return instructions and the appropriate return address must be received before sending an item back.

After an eligible return is received and inspected, approved refunds are generally processed within 5–10 business days.

What should I do if my order is damaged or incorrect?

Report damaged, defective, or incorrect items within 7 days of delivery.

Your request should include:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

After the issue is reviewed, an appropriate solution may include a replacement or refund.

Does Mireaxia offer direct exchanges?

Mireaxia does not currently offer direct product exchanges.

To order another style, customers may return an eligible item for a refund and place a separate order through the website.

Are Mireaxia products covered by a warranty?

Mireaxia women’s tops are covered by a 30-day quality assurance warranty beginning on the delivery date.

This warranty applies to eligible manufacturing defects and production-related faults. It does not cover normal wear, accidental damage, misuse, incorrect washing, or failure to follow care instructions.

Where does Mireaxia deliver?

Mireaxia currently ships to destinations including:

• European Union countries
• Switzerland
• United Kingdom
• South Africa

Available delivery destinations are confirmed during checkout. Orders can only be placed when shipping is available for the selected address.

How does One Size fit?

Many Mireaxia women’s tops are offered in One Size and are generally recommended for:

• EU sizes: 36–42
• Bust: approximately 80–98 cm
• Waist: approximately 60–82 cm
• Hips: approximately 85–106 cm

Fit may vary according to the fabric, stretch, cut, neckline, and overall design of each top. Review the product description and size guide before ordering.

Will every top fit in the same way?

No. Each design may have a different silhouette and level of flexibility.

Some tops have a fitted shape, while others may feature relaxed tailoring, stretch fabric, adjustable straps, elastic details, or an oversized fit.

Small measurement differences of approximately 1–3 cm may also occur because of the production and measuring process.

How should I care for my Mireaxia top?

Always check the care instructions provided with the individual garment before washing.

General care recommendations include:

• Wash at a low temperature when appropriate
• Use a gentle cycle
• Wash delicate garments separately
• Avoid harsh bleach
• Allow garments to air dry where possible

Materials and care requirements may vary between different styles.